Ensuring all visitors of our sports and leisure sites experience a welcoming and safe environment that is fit for purpose, encouraging maximum enjoyment and repeated usage; includes Lifeguard duties at our swimming pools.
Hours, Pay and Benefits
£25,945 (£13.45 per hour)
Shifts are in line with the operational hours of our sites; there is a requirement to work flexibly which can include early mornings, evenings, weekends and bank holidays.
Key Experiences and Qualifications
Five GCSE’s or equivalent
RLSS National Pool Lifeguard
First Aid at Work Certificate (or willing to achieve within three months of start date)
Working in a customer facing environment
Achieving positive results to make an impact on customer experience
Role Requirements
Lifeguard duties for our swimming pools, in accordance with instructions contained in the Normal Operating Procedures and Emergency Action Plans
Supervise the conduct of the public in all areas of the venue to safeguard the enjoyment of all venue users.
Set up and de-rigging of sports and other equipment, checking it is fit for purpose before customer or Colleague use
Ensuring a high standard of venue presentation is always provided for all users, by cleaning and assisting in maintenance as required
Immediately report any defects in venues and equipment to the appropriate management team
Regularly monitor the venues both internally and externally, particularly unsupervised areas, to avert vandalism and prevent misuse or damage to venues and equipment
Assist in the delivery, storage, movement and removal of materials/equipment
Participate in all necessary external and internal training as required by the management teams
Assist in the promotion of our products and services through polite and friendly responses to customer inquiries, to encourage sales and repeat custom
Assist in setting up and de-rigging for large functions and events
Administer first aid in line with qualification achieved
Assist the venue management in dealing with any emergency situations, including evacuations
Ensure a high standard of accuracy and clarity when completing administrative tasks
Undertake any other duties as deemed appropriate for the role as directed by the management team
Additional Requirements
To ensure compliance with all statutory legal requirements and in particular the Health & Safety at Work Act (1974) and Child Protection Act.